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In this episode we talk about the top three things your donors are saying behind your back, which explains why your donors may be unhappy with you and leave. We talk through what those are and what you can do to turn it around.
Ask yourself, do you only care about your donors’ lives because they support your cause? Would you spend time with them if they weren’t giving to you? If so, they already know the answer and that’s why they aren’t sticking around. What could you do to improve the relationship so they become lifelong donors to you and your cause?
I’ll give you a hint…1.) Care, 2.) Listen, and 3.) Say Thank You!
For more information about Mary Valloni, visit http://maryvalloni.com and to join our fundraising community on Facebook, go to http://www.facebook.com/groups/fundraisingfreedomtribe/.
If you’re interested in joining our 3-month group coaching program to build out your fundraising team, send an email to firstname.lastname@example.org to get all the details.